OVERCOATS FAQ's

A. Your bale order can take up to 7-10 working days to be delivered.

A. Delivery cost is R470 per bale up to 60kg. There is an additional charge of R7 per kg over the 60kgs.

A. No, the standard bales are already packed when received from our international suppliers.

A. No exchanges. No refunds allowed. As we trade in second hand goods.

A. We have winter season trading hours and summer season trading hours. These are different per store. Please visit our retails stores page for details.

A. Overcoats Benoni – 97 Princes Avenue, Benoni. Gauteng. South Africa. Coat Corner Kempton Park – 79 Pretoria Road, Kempton Park. Gauteng. South Africa. Coat Corner Springs – 29 5th Avenue, Springs CBD. Gauteng. South Africa.

A. Speak to one of our overcoat sales specialists and they will help you choose the correct bale and advise on payment and delivery. Each specialist is assigned an area, please visit our sales team page to find the specialist for your area.

A. Bales have different weights dependent on the product. From 25kg up to 300kg.

A. There are different quantities of pieces per bale. It is dependent on the product type which has different sizes and weights and is made of different fabrics. An example is 25kg Scottish mix may contain approximately 30-35 pieces.

A. Bales are prepacked and sold as is as per the wholesale price list.

A. No. Our bales come directly from the overseas supplier as is. We do not open or create the bales ourselves. Stock sold in the store all comes from bales that have been opened and used fully.

A. No. The coats are all different, one-of-a kind items. All bales contain a variety of different styles, sizes and colours of the same category of coat/jacket. Military coats are available in bulk in the same style.

A. No. Bales will only be released once payment has been confirmed and cleared in our account.

A. Once your order has been booked for delivery you will receive a tracking number via SMS from our delivery partner BIGFOOT. There will be a link in the SMS to track your deliver online on the BIGOOT website. If you need help please call the Overcoats Administration Office on 011 845 4769 with your tracking number. Please note that due to the current situation in the country BIGFOOT does not go into certain areas to make deliveries as it is a security risk for their drivers. Please contact the Overcoats Administration Office on 011 845 4769 for a list of areas and make alternate arrangements to collect from the depot nearest to you. Delivery costs will be adjusted should you be affected by these arrangements.